- Supervises day-to-day operations;
- Managing Operations Team, Monitoring the Team & Supporting/assisting them.
- Following up on shipments & updating the customers accordingly
- Build relationships with existing customers for New Business (Deep Selling)
- Follow up for pending shipments, disputed files/Follow up & monitoring damage shipments.
- Regular interaction with existing customers to generate new inquiries
- Processing of inquiries and preparing quotations in coordination with pricing team
- Liaising with Ops team & overseas offices for shipment updates
- Maintaining internal records.
Qualifications/ skills/ experience / knowledge
- Graduate in any discipline.
- With 3-5 years in the UAE with a freight forwarding company
- Must possess a passion for sales & customer service with excellent communication skills and a desire to excel
- Should have good written and spoken command in English.
Salary Range AED 5 - 8 K (Depending on experience)
Job Types: Full-time, Permanent
Salary: AED5,000.00 to AED8,000.00 /month
- sales: 1 year (Required)
- customer service: 4 years (Required)